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Whiteface Lodge
Please contact our Guest Services team at 518-523-0505 or email [email protected] to confirm your reservation. Advanced reservations are necessary.
Whiteface Lodge is located at 7 Whiteface Inn Lane, Lake Placid, NY 12946, in the Adirondacks’ High Peaks region of Upstate New York. The resort is tucked into a scenic woodland setting, with the village of Lake Placid and year-round attractions nearby.
Check-in is typically at 4:00 PM and check-out is typically at 11:00 AM. Guests are encouraged to contact the resort directly before arrival to confirm timing or request special arrangements.
Early check-in and late check-in requests are subject to availability. Guests arriving early or late should contact the Front Desk or Reservations team in advance so the resort can best assist with arrival arrangements.
Please contact the Reservations team directly for assistance. Guests may call 518-523-0505 or email [email protected] so the team can locate and confirm the reservation.
The Canoe Club opens for the 2026 season on May 23, weather permitting.
From May 23 to June 20, the Canoe Club is open on weekends, weather permitting. From June 20 to September 7, it is open daily. From September 7 to October 12, it returns to weekend operations, weather permitting.
Yes. Whiteface Lodge guests may enjoy complimentary canoes and kayaks at the lakefront Canoe Club.
Yes. Whiteface Lodge welcomes families and offers a variety of family-friendly amenities and activities, including a game room, movie theater, bowling alley, indoor-outdoor pool, seasonal ice skating, and children’s programming.
Whiteface Lodge offers seasonal children’s programming, including Kamp Kanu for children ages 4 to 10, based on availability and seasonality. For babysitting or childcare requests, guests should contact the Front Desk or Concierge team directly to ask about current options and local recommendations.
Yes. Children’s programs may include arts and crafts, scavenger hunts, obstacle courses and other guided activities. Activity schedules may vary by season, so guests should check the current resort calendar during their stay.
Yes. With suite options ranging from one-bedroom accommodations to larger suites that can sleep groups of six to 12 guests, Whiteface Lodge can accommodate families, friends, wedding guests, and group travelers.
Yes. Lake Placid offers four season experiences, from hiking, boating, biking, and golf in the warmer months to skiing, skating, snowshoeing, and classic winter activities throughout the colder season.
Yes. The Whiteface Lodge Concierge is available to assist with personalized recommendations, reservations, seasonal information, and local experiences. Please contact the Concierge at 518-523-0505.
Many attractions operate throughout much of the year, though hours and availability may vary by season, weather, and temporary closures. We recommend confirming details with the Concierge or directly with each attraction before visiting.
Guests may contact the Concierge team for transportation guidance and local travel recommendations. The Concierge team can assist with transportation planning, local experiences, restaurant reservations, and other arrival needs.
Yes. Whiteface Lodge is located near the village of Lake Placid, a destination known for its Olympic history, mountain scenery, shopping, dining, and four-season outdoor activities.
Public transportation options in Lake Placid may be limited and seasonal. Guests are encouraged to contact the Concierge team before arrival for the most current transportation recommendations, including local shuttle, taxi, car service, and driving options.
Yes. Whiteface Lodge offers complimentary self-parking and complimentary climate-controlled valet parking. Oversized vehicles and tow-behind trailers are not permitted.
Guests who believe they have lost an item should contact the resort directly at 518-523-0505 or email [email protected]. The team will be happy to assist with lost and found inquiries.
Yes. Guests interested in arranging a special surprise, celebration, or in-room amenity should contact the Concierge team in advance. The team can help coordinate thoughtful touches to make the stay more memorable, based on availability.
Whiteface Lodge offers several dining experiences, including KANU, the resort’s upscale Adirondack-inspired restaurant; Peak 47, a casual dining and bar venue; the Old Fashion Ice Cream Parlorand In-Suite Dining.
Yes. During the holiday season, Whiteface Lodge offers festive décor, cocktails, and carefully crafted culinary experiences for Thanksgiving and Christmas.
Advanced reservations are necessary for Thanksgiving and Christmas dining experiences. Guests should contact the Guest Services team at 518-523-0505 or email [email protected] to confirm availability and reservations.
KANU serves sophisticated Adirondack-inspired cuisine, highlighting local flavors and seasonal ingredients.
Yes. Breakfast is served daily at KANU from 7:30 AM to 11:00 AM. Please note that breakfast locations or hours may occasionally vary due to resort operations or special events, so guests are welcome to contact the Front Desk with any questions.
Dinner is served Tuesday through Thursday from 5:00 PM to 8:00 PM, and Friday and Saturday from 5:00 PM to 9:00 PM.
Yes. KANU offers a special Prime Rib Buffet on Sundays from 5:00 PM to 9:00 PM for $55 per person.
Peak 47 is open for food service from 12:00 PM to 9:00 PM Sunday through Thursday, and from 12:00 PM to 10:00 PM Friday and Saturday.
Yes. A children’s menu is available.
Yes. Guests can enjoy in-suite dining from the comfort and privacy of their suite.
In-suite dining is available during regular restaurant hours.
No. Unused value remains on the gift card and cannot be redeemed for cash.
No. A Whiteface Lodge gift card is not a credit or debit card and has no implied warranties.
Whiteface Lodge is not responsible for lost, stolen, or damaged gift cards, or any unauthorized use.
Whiteface Lodge offers Private Offers, an exclusive online rate program created for loyal guests who book directly through the Whiteface Lodge website.
Private Offers are special rates available online only when guests book direct on the Whiteface Lodge website. Eligible guests can save up to 20% off nightly rates.
To access Private Offer rates, guests simply need to sign up and sign in on the Whiteface Lodge website. Once signed in, the rates displayed online will automatically reflect available Private Offer rates.
Private Offer rates may not always be available, especially during peak travel dates and select holiday periods.
Yes. The discount associated with Private Offers may vary based on suite type and availability.
Yes. A valid major credit card is required to guarantee all reservations. A deposit equal to one night’s room plus tax will be charged at the time of booking.
Yes. For stays between December 24, 2026 and January 2, 2027, a deposit of 50% of the total stay before taxes will be charged at the time of booking. The remaining 50% will be charged 30 days prior to arrival.
Cancellations must be made by 4:00 PM local time, 14 days prior to arrival, to avoid a cancellation fee equal to one night’s room and tax.
For stays between December 24, 2026 and January 2, 2027, cancellations or modifications must be made at least 30 days prior to arrival. Reservations cancelled within 30 days of arrival will forfeit the deposit.
Reservations cannot be modified within the applicable cancellation period.
If you shorten the length of your stay prior to arrival, a one-night penalty will apply.
If you depart earlier than your confirmed dates, you will be responsible for all of the original room nights reserved.
The standard group cancellation policy is 45 days. Group reservations cancelled within this period will forfeit their deposit. Reservations cannot be modified within the cancellation period.
Peak season travel dates are from the second-to-last weekend in June through Labor Day.
Holiday travel dates include New Year’s Day, Martin Luther King Jr. Weekend, President’s Day Week, Easter Week, Memorial Day Weekend, July 4th Week, Labor Day Weekend, Columbus Day Weekend, Thanksgiving Week, and Christmas Week.
No-show reservations will forfeit their deposit. The remaining balance for the original room nights reserved, less taxes, will also be charged.
No, we do not allow pets at Whiteface Lodge.
No. Emotional support animals are not permitted on Whiteface Lodge grounds.
Yes. Service animals specifically trained to do work or perform tasks for people with disabilities are welcome in accordance with the Americans with Disabilities Act, also known as the ADA.
Service animals are defined as dogs, or miniature horses where applicable, that are individually trained to do work or perform tasks for people with disabilities.
Yes. Staff may ask what skills or tasks the service animal has been trained to perform.
No. Service dogs must be leashed and may not be left unattended in guest suites.
Yes. A strict $500 per night penalty will be incurred for violations. Whiteface Lodge also reserves the right to refuse entry and accommodation.
Yes. Whiteface Lodge offers several accessible features throughout the property, including accessible public areas, an accessible public entrance, accessible parking, valet parking, van-accessible parking, and accessible routes to key areas of the resort.
Yes. Accessible parking, van-accessible parking, and valet parking are available at Whiteface Lodge.
Yes. Whiteface Lodge offers an accessible public entrance.
Yes. The registration desk is accessible, and an accessible route is available from the accessible public entrance to the registration area.
Yes. Whiteface Lodge offers an accessible concierge desk.
Yes. Whiteface Lodge offers an accessible hotel restaurant, and there is an accessible route from the hotel’s accessible public entrance to at least one restaurant.
Yes. The exercise facility is accessible, and there is an accessible route from the hotel’s accessible public entrance to the exercise facilities.
Yes. Whiteface Lodge offers an accessible swimming pool, including a swimming pool hoist for pool access.
Guests with accessibility questions or specific needs are encouraged to contact the Whiteface Lodge Guest Services team before booking or arrival by calling 518-523-0505 or emailing [email protected]. The team can provide the most current accessibility information and assist with planning your stay.
Lake Placid is a year-round destination. Summer is great for hiking and paddling, fall brings colorful foliage, winter offers world-class skiing, and spring is peaceful and uncrowded.
Don’t miss the Olympic Center, High Falls Gorge, Mirror Lake, and Whiteface Mountain. Other popular attractions include:
- Adirondack Experience Museum
Absolutely! At Whiteface Lodge, kids love our movie theater, game room, and seasonal programming. Nearby, you’ll find plenty of family favorites like the Olympic Museum, gondola rides, and Wild Walk at the Wild Center.
The great outdoors offers something for everyone in Lake Placid. Some of the most popular activities include hiking, kayaking, fishing, biking, skiing, snowshoeing, and more.
Great restaurants are plentiful in Lake Placid. Start with Kanu Dining Room, right here at Whiteface Lodge. We serve locally inspired, seasonal dishes in a cozy Adirondack setting. Downtown also offers great cafés, pubs, and sweet shops. Learn more about where to eat in Lake Placid by reading our blogs:
Our team is here to help you make the most of your Lake Placid adventure. We hope our visitors guide FAQ has helped you prepare for your trip, but if you have additional questions, we are happy to help.
Ready to experience Lake Placid? You can book your accommodations at our Lake Placid resort online. For more information, please call 518-523-0505.
Stay a little longer in the Adirondacks and enjoy a four night retreat at Whiteface Lodge.
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